- INDUSTRY EXPERTS: We are constantly updating our product knowledge through continuing education (product & destination seminars, tradeshows, seminars at sea, site inspections), by building professional relationships with the cruise lines, district sales managers, and getting valuable client feedback. Our office is filled with people who love travel and we most likely have someone who has "been there and done that", and who will share that knowledge with you.
- WE SAVE YOU MONEY & TIME: We have the same rates and promotions as the cruise lines, resorts. and tour operators ("vendors") but we also have access to specially negotiated rates, such as exclusive group rates, regional specials, or other rates only available to our agency. A vendor agent can never offer you a group rate for an individual booking – we do it every day for our clients. The bottom line is that we cost you nothing and can actually save you money.
We offer better and lower cost travel protection policies than many direct vendors.
Let’s not forget the old adage "Time is Money." We also save you a lot of time by doing the research for you and giving you the ability to ask questions of experts.
- UNBIASED INFORMATION: We work for YOU and have YOUR best interest in mind. We do not work for any one specific vendor. We research information specific to you and find for the best rates, itinerary, and accommodations that are right for you.
Booking direct is a "one size fits all" scenario. They can only sell their company, whether it is the right option for you or not. A company agent can never recommend another cruise line or vendor and they are trained and paid to follow the path of least resistance that gets your money and gets you off the phone as quickly as possible. They won’t suggest alternatives that are in your best interest unless it means a bigger sale.
- PERSONAL ATTENTION: As professional vacation specialists, we share our knowledge & experience. We will get to know you personally, by asking important questions, so we have a better understanding of your vacation needs and dreams. We’re a small office of dedicated professionals so you don’t have to worry about never speaking to the same person twice.
- GET WHAT YOU PAY FOR: When you book directly with a vendor, you are paying for our services even if you don’t use them. Travel agent commissions are always automatically built into the price of your cruise or tour. It is the way the industry has always priced itself. If you book direct, the company just pockets the commission, and you get nothing in return.
When you book your vacation with us, you have an advocate. Someone who will be with you from start to finish and even after you return from your vacation. You represent just one booking to a vendor while our office represents thousands and our parent company hundreds of thousands. We have tremendous buying clout. You have none.
We work hard for our clients, are honest, and build long-lasting relationship with our valued clients.
That is why the majority of our clients are repeat travelers or referrals from past clients.
It pays to use the services of a professional travel agent!
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